Crafted for bakers. Trusted for professional results. Our commitment to quality, innovation and consistency helps bakers create stunning cakes with smooth finishes, vibrant colours and reliable professional performance every time. At Sugar and Crafts, we bring creativity, confidence and premium confectionery products together to inspire modern baking.
Crafted for Bakers. Trusted for Professional Results
Frequently Asked Questions
Product Care
How should I store fondant?
Store fondant in a cool, dry place away from direct sunlight and humidity. Keep it tightly sealed in its original packaging or an airtight container. Avoid storing it in the fridge, as condensation can make the fondant sticky and difficult to work with. Ideal storage temperature is between 15°C and 25°C.
How long does fondant last?
Our fondant has a shelf life of up to 12 months when stored correctly in a sealed, airtight container in a cool, dry environment. Always check the best-before date printed on the packaging. Once opened, use within 3–6 months for best results.
Can I mix fondant colours?
Yes! You can mix different colours of fondant together to create custom shades. Knead the two colours together thoroughly until you achieve a uniform colour with no streaks. Start with a small amount of the darker colour and gradually add more until you reach your desired shade. You can also use our KOLOR-BURST food-grade gels to tint white fondant to any colour you like.
What is the difference between fondant and gum paste?
Fondant is soft and pliable, making it ideal for covering cakes and creating smooth finishes. Gum paste dries much harder and faster, which makes it perfect for crafting detailed decorations like flowers, figurines, and fine details that need to hold their shape. Both products are food-grade and Halaal certified by SANHA.
How do I use KOLOR-BURST gels?
KOLOR-BURST gels are highly concentrated food-grade colourings. Use a toothpick or skewer to add a tiny amount at a time to your fondant, icing, or batter — a little goes a long way! Knead or mix thoroughly until the colour is evenly distributed. For deeper shades, add more gel gradually. The gels can also be used to paint directly onto dried fondant decorations.
Ordering & Payment
What payment methods do you accept?
We accept payment via PayFast (credit/debit card and instant EFT) as well as direct Bank Deposit. If you choose Bank Deposit, your order will be processed once payment reflects in our account. Please use your order number as the payment reference.
Can I order in bulk?
Absolutely! Our fondant and gum paste are available in sizes ranging from 600g up to 10kg and 15kg for larger orders. Bulk sizes are ideal for professional bakeries and high-volume decorators. If you need a custom quantity or a large commercial order, please get in touch via our Reseller page.
Shipping & Delivery
What shipping options are available?
We ship across South Africa using The Courier Guy. Shipping rates are calculated based on the weight of your order and your delivery address. You will see the applicable shipping cost at checkout before you confirm your order.
Do you deliver to Namibia and Lesotho?
Yes, we do deliver to Namibia and Lesotho! Cross-border shipping rates and delivery times may differ from standard South African deliveries. Rates will be calculated at checkout based on your delivery address and order weight.
Wholesale & Resellers
Do you offer wholesale pricing?
Yes! We supply professional bakeries, cake decorating studios, and resellers. If you're interested in becoming a stockist or reseller, please visit our Become a Reseller page for more information and to submit your enquiry. Our team will get back to you with wholesale pricing and terms.